When the Edmonton Journal ended its rural delivery, I switched my subscription to their epaper. I used the Press Reader App and for the most part liked it because it loads the paper onto the screen in a familiar format- very similar to the print edition. It has been my habit for some time to read the paper in the morning. I start my day with social media and then go to the Journal. Since I've retired, I'll confess, sometimes it's 9:30 before I get my day properly underway. This is not the obsessive compulsive compulsion. I downloaded the paper this morning and then tried to read it. The app closed. I tried again and it closed again. I turned my iPad off and re-booted it. That's worked for different issues before. I tried to read the paper again and the screen went black and the app shut down. Desperate now, I deleted the app and re-installed it. When I tried to activate the account, I couldn't remember my password. NOOOOOOOO....I called (after searching around on their website for the phone number) and had to listen to horrible messages about the epaper and the nasty music you get on hold. When I did connect with a person, she had me try all kinds of things, like deleting Press Reader and an Edmonton Journal app from Post Media. I did this and downloaded the eJournal app (which had a 1 star rating that didn't reassure me about its effectiveness). The same problem occurred despite several deletions, and re-installations of the eJournal app. The service representative tried some things at her end, like de-activating a couple of devices. Nothing worked and I hung up, no closer to a solution than I'd been earlier. Now the obession became full-blown. I tried three different apps, activating the account at various times. I always ended up with a black screen and the app screen of my iPad. My iPad is old but I have a lot of things on it. and I'm not in the market for a new one just to read the paper. I have no Scots genes but it still rankles to have paid for something that I can't use. The Journal would download but I could not read it. I struggled with the odd OCD incident (which is often accompanied by bad temper) in the past so I put the iPad aside and did something else. Of course, that was not the end of it and after lunch, I had to re-install the eJournal app, in case it would now work. A new problem emerged. I had tried to activate the account too many times and now I was getting a service error. Full blown OCD developed and I deleted the eJournal app and tried the Press Reader and of course got the same error message. These OCD episodes do make me persistent. I phoned the Journal again and spoke to a different tech representative. It was not my fault; nor was it the fault of my faithful iPad. The problem was at their end and there had been a number of calls reporting the same issue. My account is re-set now so that I can re-activate. The service representative thinks the problem may be resolved tomorrow or the next day. It better be- I like to read the book reviews in the Friday edition. And for the rest of the day- I will try not to delete, download or activate any apps for reading the Edmonton Journal.
Yes, I'm of a certain age but I'm pretty spry and like to think still smart enough.