Last night at 8:30, I took my iPad to scroll and gasp, a message popped up to indicate there was no wifi connection. My stomach clenched. How could it be? When I went to the settings, I tried to re-connect to wifi and was prompted to enter my password. It's a convenient string of numbers and letters, kindly provided by Telus. No matter how carefully I entered the password, no connection. Next I checked my laptop. No wifi for it, either. I didn't bother to try connecting. Even I could tell something was wrong. And it was a bit puzzling because my phone indicated it was still connecting.
Sigh. Time to call Telus Technical Support. I have to admit to impatience and backing this story up a bit, I had "embarrassed" my daughter at a Telus store by being nasty. Deep breaths. After listening to some truly horrifying music over my crackly old cordless, I got to speak to an agent. There were a few things he did and then I had to unplug the modem. Good grief. There is a snarl of wires and our phone and new fibre optic "stuff" is all in one power bar. I did untangle enough to get the modem off-line and give it the 5-10 seconds to re-set. That didn't work so the technician put me onto a new channel. Apparently, there are channels and they have a limit to amount of data they can carry. The good news is the new channel worked and when I was directed to my laptop, I went to the speedtest.net site and my download and upload times were within the range they should be.
And this morning??? I still have wifi. A scrolling, I will go.
I've been married a long time and often write about everyday events.